Job Title: Contact Centre Representative (Temporary)

Location: Chelmsford, Essex

Salary: £11.80 per hour

Duration: Minimum 6-month temporary contract, potential for permanent placement

Key Responsibilities:

• Respond to customer inquiries and concerns promptly and professionally via email.

• Utilize IT skills to navigate customer databases and systems efficiently.

• Demonstrate exceptional customer service skills, ensuring a positive experience for all clients.

• Collaborate effectively with team members to address customer needs and resolve issues.

• Maintain accurate records of customer interactions and transactions..